With Ambition and Partnership
We collaborate closely with customers to understand their operations and deliver solutions that create real value, driven by the commitment of Komatsu employees.
One portal to access every tool, system, and resource you need.
Stop switching tabs. Start getting things done.
Komatsu Official Distributors
Forklift Machine - Distributors
Customers, Groups & Supports
The Service Portal is a centralized platform that provides secure access to internal systems and services. It helps users quickly find the tools they need while ensuring proper access control and governance.
Access all apps and tools in one place
Request and manage apps permissions easily
Get the latest news, updates, and announcements
Delivering meaningful operational value through trusted support, innovation, and a commitment to sustainable growth.
We collaborate closely with customers to understand their operations and deliver solutions that create real value, driven by the commitment of Komatsu employees.
Komatsu provides comprehensive maintenance and repair solutions that extend beyond standard warranty, helping maximize equipment life, simplify ownership, and deliver long-term value through expert support.
At Komatsu, customer safety is our highest priority, with innovations and durable solutions designed to protect operators and support safer, more confident operations.
Komatsu addresses social and environmental challenges by transforming customer needs into innovative solutions that support a more sustainable and resilient future.
Follow these steps to request access and start using the systems
Fill out the access request form with your details and required systems
Your request will be reviewed and approved within 1-2 business days
Access all approved systems from your personalized dashboard
Contact Us
Need help accessing systems or
managing portal access?
Send us a message and our support team will assist you.
Our Location
c/o PT United Tractors Tbk
Jl. Raya Bekasi Km 22 Cakung Jakarta Timur - 13910
Office Hours
Mon-Fri, 8:00 AM ~ 5:00 PM
Contact Support
Phone : (021) 4604290
Email : kmsi_service@komatsu.co.id
Fill out the form below and we'll be in touch.